Adobe cc mac an error occurred while running the installation check tool for

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I would attempt installing again, then pull a System Profiler report as mentioned above from the affected machine, and upload it here and to the case. May 12 16:36:51 mac02480001 Installer: Could not run VolumeCheck in the Symantec Endpoint Protection package.

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is there anything unusual or different about this machine's operating system installation? Was the installation package transferred via iChat or via USB drive? Is the format of the volume case-sensitive? It's not a common volume format but I would expect it to cause problems. I took a peek at the case and did some research regarding what that message typically means.